How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within (3 days) of your purchase.

  1. Please email studio1.iligan@gmail.com or call (063)222-1411 to request a refund. Refunds are issued solely by bank transfer. STUDIO ONE ART STUDIO AND GALLERY is not liable on all Bank fees during refunds.
  2. Mail your returned item to: 
    STUDIO ONE Zone 1, Bagong Silang National Highway, Iligan City, Philippines
  3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Items can not be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 50% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.